#27 Deb Biggar, The Importance of User Experience

Summary
Deb Biggar of Boston Human Factors and I discuss what UX is and why it is important.

Details
Who she is; a story of why is UX important; what is UX, disciplines in UX - experience design, interaction design, information architect, user researcher, UX unicorns; phases of UX work - concept, design, prototype, validate, implement; what if a company can't afford UX; should you copy from big companies; relationship between UX and front-end, nitpicking and deadlines; agile or fragile, UX stays sprints ahead; books, Harold and the Purple Crayon, Deb's UX play book.

Book Recommendations

Harold and the Purple Crayon

Paper Prototyping: The Fast and Easy Way to Design and Refine User Interfaces

#08 Brian O’Neill, good design in software

Discussion with Brian O’Neill, who he is and what he does; role as a designer vs developer; how to find out what is needed, getting feedback, including engineers in feedback process; what is great design, invisible interface, task flow, google as an example of good design, good task flow example, db tables should not dictate the view; who is responsible for good design; bridging the gap between designers and developers, learning design; steps in making a good design from the perspective of a designer and an engineer, laddering, sketch on whiteboards rather than using fancy software, user testing; why not to start from the data model; flexibility vs usability; engineers should be involved in user testing, self reflection; agile, incrementing rather than iterating, lack of user representative is common, design runway – designers stay ahead of engineers by a sprint, validation loops, don’t worry about what people like about an interface only what they do; definitions of success from different perspectives; working as an insider rather than as an external contractor; conflicts between engineers and designers, justifying decision making and intuition, sum of design errors reflect on overall product, building respect between engineers and designers; just because the big boys do it doesn’t mean you should; Brian’s music; author recommendations, Edward Tufte, Stephen Few.

Links
Brian’s site – rhythmspice.com
Brian’s music – Orchestrotica

Author Recommendations

Edward Tufte

Steven Few

New York Times data visualizations