#10 Belatrix, Outsourcing

Discussion with Alex Robbio and Silvana Gaia of Belatrix Software about what they do, and what the company does, why they focus on software product development and qa; outsourcing vs offshoring, nearshoring; choosing an outsourcing partner, location, type of project, technology, collaboration; skills of devs in outsourced team; contract termination; size of team; scrum in an outsourced project, personal contact with client; cultural differences; team turnover, project governance, customer control over devs on project, better to be a big customer of an outsourcer; advantages of having multiple teams on a project; costs and benefits of visits; managing projects, planning; handling client complaints, catch early, provide training, improve communications, retrospective; customer buy in; customers who just want a job done; setting customer expectations, culture; customers moving away from far away outsourcing; global shortage of IT talent, training; breaking rocks vs building cathedrals.

Book recommendations

Alex’s choices
Software Estimation: Demystifying the Black Art

Essential Scrum: A Practical Guide to the Most Popular Agile Process

The Goal: A Process of Ongoing Improvement

HBR’s 10 Must Reads on Strategy

The puzzle of motivation, Dan Pink.

Silvana’s choices
Agile Project Management with Scrum (Developer Best Practices)

The Servant: A Simple Story About the True Essence of Leadership

#4 Gary Marcos, Mobile App Development

Discussion with Gary Marcos on mobile app development; why build a mobile app instead of a web site designed for mobile, usability, approaches to app development for teams with no experience in app development – near shore vs offshore, costs of app development, launching into a store, maintaining an app, crash analytics, post launch issues, redeploying your app, platform to build your first app on, supporting Android devices, Windows and Blackberry, promoting your app, app analytics, mobile retargeting, ratings and feedback,

Book recommendations
The Design of Everyday Things, The Goal: A Process of Ongoing Improvement, Implementing Lean Software Development: From Concept to Cash.